Who we are
We help businesses grow through a variety of marketing, development, and design solutions. We are thankful for the opportunity to assist those in the community with compassion and integrity. Our website address is: https://switchback.digital/
Comments/Testimonials
When visitors leave comments/testimonials on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Phone Calls and Text Messages
When you leave a message at our toll-free phone number (833) 644-3656, you give your consent for us to call you back for a follow-up. If you send a text message to us, you give your consent for us to message you back for the purposes of follow-up. We will not call or text you without your consent. We only use text messaging for conversational purposes, and we do not use automated messaging for any purpose. We do not send marketing or promotional messages.
Contact forms
When visitors request a consultation or leaves a message on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection. If you leave a phone number, you consent to us reaching out to you at that phone number for follow-up.
Where we send your data
We do not share your data.
Cookies
We update your and manage your browsing preferences through Accessibility and CCPA technology to provide a unique experience. Our site uses Google Analytics to track website usage and performance. Your cookies preferences can be managed here.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, testimonial, or submit a form, the message and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up conversations.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can work with representatives to see and edit that information.
What rights you have over your data
If you have an account on this site, requested a consultation, or have left comments/testimonials, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Contact us to request your data or any changes to your data.
Where we send your data
Visitor messages us it may be checked through an automated spam detection service.
How we protect your data and what data breach procedures we have in place
We protect customer data with the following site features:
- We are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
- Databases are sanitized (actual user personal details are removed) before deploying to development or testing environment.
- Scheduled bi-annual performance/security maintenance is performed, reviewing technology to ensure security. All passwords are reset at this time using automated long varied characters.
In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.